In an earlier article on Meeting Magic – Part 1, I wrote about the Don'ts of running a meeting. Let's now imagine that you're the CMO or Medical Director who is determined to run a meeting that wows.
From "Meetings Suck!" (which I highly encourage you to read), here are the top seven tips to leading that awesome, productive meeting:
1. Be very clear in your mind as to what the goal of the meeting is, and therefore what type of meeting you plan to run
2. Treat a meeting as you would a job interview with plenty of preparation, and clarity about how you want to conduct yourself to put your best foot forward
3. Be careful to select attendees from key departments with particular expertise and skills who can provide value and insight during the meeting. Deliberately and transparently exclude those who do not need to be present, so as to enable them to get on with their work. Be sure to keep them apprised of any new developments after the meeting if necessary, and thank them for not wasting their time at your meeting and putting it to better use.
4. Recognize that meetings should provide opportunities to grow the skill sets of others as leaders. This insight may mean that you, as the leader, should consider avoiding sharing your ideas first in order to allow others to speak up. You may also want to delegate sections of the agenda to other up-and-coming leaders to encourage their independent thinking and to foster the growth
5. If you're going to involve frontline staff in the meeting, be sure that they add and receive value so as not to waste the precious organizational resource of employees time
6. Uncover the personality traits in advance of the meeting where possible so as to manage their input effectively. For example, you may need to tactfully deter those people with Dominant or Expressive traits who tend to hog time, while engaging and encouraging the more introverted Analyticals and Amiables. The quieter introverts may need more time to think through their answers without pressure.
7. Unless your meeting is a spontaneous gathering or a quick daily huddle, never meet without an agenda and never conclude a meeting without a brief summary of what was discussed or decided. If you determined actions or next steps, be sure to clarify who is accountable for what and by when.
Here's to a your next "Wow!" meeting as a physician leader!